Group H&S, Term Life Policy Management

The STERLING EB group and group plan model allows a menu-based bundling of EB plans with base & rider benefits. A flexible structure allows the breakdown of a group into plans, and further into the internal divisions (or business units).

Initial policy member details are loaded into STERLING EB using an upload program.

Policy maintenance includes simple updates like address and contact information, through to more complex options like updating the member’s billing and receipt details, or banking details for claim payments and direct debit receipts.

Claims Management

Claims and Guarantee Letters are managed within STERLING EB. A claim can be converted from a Guarantee Letter. Multiple claims can be linked together so that grouping of treatments can be made even though a number of claims are submitted over a period of time.

Premium Billing

STERLING EB supplies a powerful billing tool with flexibility to cover various premium rates, billing frequencies, raises premium at levels from groups to a single policies and generated tax invoices. All endorsements are taken care of with this powerful billing engine.

Claims Payments

The payment process is a multi-step process that selects and groups any transactions that need to be paid to various external parties into a single payment per payee.

• Payments are handled for underwriters, the administrator, members, groups and medical providers.
• Payments can be made through direct credit or cheque depending on the preference of the payee.
• Production of remittance and EOB documents.

With a formidable varied IT-experience team, our core services are project management, applications design, consultation & turnkey development and systems integration.